The Lister Fertility Clinic at The Portland Hospital Egg Freezing Review

This satellite site, at 215 Great Portland Street, recorded 190 egg storage cycles across 139 patients in 2023 under its own, separate HFEA licence from the main Lister Chelsea site covered elsewhere in this series, a lower volume than its flagship sibling but still substantial (HFEA, 2026). It's one of ten clinics covered in our full London comparison guide.

The basics

The Lister Fertility Clinic at The Portland Hospital is part of the same HCA Healthcare group as the flagship Lister Fertility Clinic in Chelsea, founded in 1988 by Mr Hossam Abdalla, but has held its own distinct HFEA licence only since 2022 (HFEA, n.d.). It's one of several satellite sites the Lister group operates across London, alongside locations in Beaconsfield, The Shard and Canary Wharf, a multi-site model shared by other groups in this series, including London Women's Clinic and The Evewell.

What the HFEA says

• Inspection rating: 5/5, from an inspection dated 12 January 2023 (HFEA, n.d.).
• Licence status: Licensed until 22 May 2028 (HFEA, n.d.).
• Patient rating: 5/5, based on 124 patient ratings, the largest HFEA patient-rating sample of any clinic in this series (HFEA, n.d.).
• 2023 activity: 190 egg storage cycles across 139 patients (HFEA, 2026).

Its Google rating, 4.3/5 from 37 reviews, is also notably higher than the Chelsea flagship site's 3.4/5, a meaningful difference between two sites under the same clinic group.

How it compares in this series

This site's 124-response, 5/5 HFEA patient rating is the largest patient-rating sample of any clinic in our ten-clinic comparison guide, well ahead of CRGH's 34 responses, the next largest. Its 4.3/5 Google rating also sits comfortably above its sister Chelsea site's 3.4/5, making it, on public rating data alone, the stronger-performing of the two Lister-branded sites covered in this series. By verified 2023 activity, though, it ranks ninth out of the ten clinics, with considerably lower volume than the Chelsea flagship, suggesting a smaller-scale operation despite its strong patient feedback.

What it actually costs

This site does not publish a separate current egg freezing price list of its own; a 2022 patient price list exists but is not reliably current, and the clinic's main pricing pages direct patients to request an itemised quote directly (HCA Healthcare UK, n.d.). Given the Chelsea flagship's published starting price of £4,130, and the two sites' notably different Google and patient-rating profiles despite shared ownership, it's worth getting a written quote from this specific site rather than assuming it matches either the Chelsea price or any third-party estimate you may come across elsewhere online. Our full cost breakdown across the UK market covers what to expect once medication and storage are added, regardless of which site you ultimately choose to use.

Track record and things to check

This site's public data looks meaningfully stronger than its sister Chelsea site's. A 124-response, 5/5 patient rating and a 4.3/5 Google score both outperform the Chelsea flagship's figures, despite both operating under the same clinic group and founding leadership. This is a useful reminder that a clinic group's overall reputation doesn't always apply evenly across every physical site it operates.

The absence of a current published price list is itself worth noting. Get a written, itemised quote before assuming any figure you've seen elsewhere applies here.

With the largest HFEA patient-rating sample in this series, the 5/5 score here carries more statistical weight than most other patient ratings covered in this series, though it's still worth weighing against the broader academic evidence that live birth outcomes depend primarily on age at freezing rather than which specific site performed the procedure (Cil, Bang and Oktay, 2013).

Don't assume shared branding means a shared experience. The Chelsea and Portland Hospital sites operate under the same clinic name, the same founding leadership and the same HCA Healthcare ownership, yet their public rating profiles diverge substantially. If you're drawn to the Lister name specifically, it's worth treating each site as its own decision rather than assuming consistency across the group, and getting your own current data, quote and reviews for whichever site you'd actually attend.

Questions worth asking this clinic specifically

• Can I get a written, itemised quote for this specific site, rather than a figure based on the Chelsea flagship or a third-party estimate?
• Why does this site's patient rating and Google score differ so much from the Chelsea flagship's, despite shared ownership and leadership?
• Will my treatment team and lab be based at this Great Portland Street site specifically, or shared with the Chelsea or other Lister satellite sites?
• What is the realistic all-in total once medication and storage are added, given no published headline price is available here?

Who this might suit

This site may suit patients drawn to the Lister group's scale and infrastructure but put off by the Chelsea flagship's weaker public review profile. Its notably larger and more positive patient-rating sample is a genuine point in its favour, though the lack of a published current price makes it harder to compare on cost without contacting the clinic directly first. Its Great Portland Street location also places it close to CRGH, another clinic covered in this series, which may make it convenient to arrange comparison consultations in the same part of London. Given that it shares ownership and clinical leadership with the Chelsea site, it's worth asking directly what, in practice, differs between the two beyond the numbers covered here.

This article is general information, not a personal recommendation of this or any clinic. Prices, ratings, activity volumes and inspection outcomes change; always confirm current figures directly with the clinic and via the HFEA's own clinic-search tool before booking.